Cookie Policy
WEOL Immobilière & Weol Nova
Last update: January 2026
1. Introduction
This Cookie Policy explains how WEOL Immobilière Sàrl ("WEOL", "we", "us") uses cookies and similar technologies on the website www.weol.lu and within its digital services, including Weol Nova, AI-powered tools, simulators and client accounts.
This policy should be read together with our Privacy Policy.
2. What are cookies?
Cookies are small text files stored on your device (computer, tablet or smartphone) when you visit a website.
They allow the website to function properly, improve user experience and provide certain features.
Cookies may be:
- Session cookies (deleted when you close your browser)
- Persistent cookies (stored for a defined period)
3. Types of cookies used by WEOL
3.1 Strictly necessary cookies
These cookies are essential for the website and digital services to function properly.
They are used for:
- Website security
- User authentication
- Client login and account access
- Navigation between pages
- Session management
- Access to simulators and AI tools
These cookies cannot be disabled, as they are required for core functionality.
3.2 Functional cookies
These cookies improve usability and personalization.
They may include:
- Language preferences
- Saved user settings
- Continuity of simulations
- User interaction with AI assistants
- Remembering choices made during a session
3.3 Analytical and performance cookies
WEOL uses internal analytics tools only to understand how users interact with the website and services.
These cookies are used to:
- Measure usage and performance
- Improve simulators and digital tools
- Detect technical issues
No external analytics platforms are used.
Data is processed internally and not sold or shared for marketing purposes.
3.4 Cookies related to AI, simulators and CRM
Certain cookies or similar technologies are used to:
- Maintain AI conversation context during a session
- Link simulations to a user account or email (when requested)
- Ensure continuity between tools and CRM interactions
- Enable secure deletion of data via user links or login
These cookies are strictly limited to service functionality.
3.5 Marketing & communication cookies
WEOL does not use cookies for unsolicited advertising.
Cookies related to communication are only used when:
- The user explicitly requests contact
- The user consents to receive communications
- The user interacts with links included in WEOL emails
Users may withdraw consent at any time.
4. Third-party cookies
Some cookies may be set by trusted third-party service providers, strictly for:
- Website hosting
- Email communication
- AI-related technical services
All third-party providers operate under GDPR-compliant agreements.
WEOL does not allow third-party advertising cookies.
5. Cookie consent and management
Upon your first visit, a cookie banner allows you to:
- Accept cookies
- Refuse non-essential cookies
- Manage preferences (where applicable)
You may also control cookies through your browser settings at any time.
Disabling certain cookies may affect the functionality of simulators, AI tools or user accounts.
6. Data retention
Cookies are stored for:
- The duration of the session, or
- A limited period defined by their purpose
No cookie data is retained longer than necessary.
7. Changes to this Cookie Policy
WEOL reserves the right to modify this Cookie Policy at any time.
Any changes will be published on this page.
8. Contact
For any questions regarding this Cookie Policy or the use of cookies, please contact:
